Thaagam Foundation || Refund & Policy

Refund & Policy

Refund & policy

Last updated: November 21, 2022

Thank you for Donating at Thaagam Foundation.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


Words with capitalized initial letters have defined meanings under the following conditions. These definitions remain the same, whether they appear in the singular or the plural form.


For the purposes of this Privacy Policy:

    • "Company"In this Agreement, the terms 'the Company,' 'we,' 'us,' or 'our' refer to Thaagam Foundation, located at No 6, Dhanammal Street, Spurtank Road, Chetpet, Chennai 600031.
    • "Goods"refer to the items offered for sale on the Service.
    • "Orders" mean a request by You to purchase Goods from Us.
    • "Service" refers to the Website.
    • "Website" refers to Thaagam Foundation, accessible from
    • "You"It refers to the individual using the Service or the company, or another legal entity on whose behalf the individual is using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason for doing so.

The deadline for canceling an order is 14 days from the date on which you received the goods or from the date on which a third party you have appointed, who is not the carrier, takes possession of the delivered product.

In order to exercise your right of cancellation, you must inform us of your decision by providing a clear statement. You can inform us of your decision by:

    We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment that you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

    • The Goods were donated in the last 14 days

The following Goods cannot be returned:

    • The supply of Goods made to Your specifications or clearly personalized.
    • We cannot accept the return of goods that, due to their nature, are not suitable for return, deteriorate rapidly, or have an expired date.
    • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Thaagam Foundation
No.6, Dhanammal street, Spurtank road, chetpet Chennai 600-031

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when donated and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when donated, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: